Augusta University Health (AU Health) was looking to increase capacity and enhance patient experience by improving their inter-department coordination and collaboration. They hoped new innovation would help to attract new patients.
The Philips consulting team worked with AU Health to create the new organization and implement operational improvement initiatives. AU Health achieved significant results, including:
- Reduced Average Length of Stay (ALOS) from 6.11 days to 5.95 days
- Savings of $3.37 million from throughput initiatives