This section only applies to those users that have the ‘Update Installed Product Information’-authorization only. Check the authorization section in your profile to verify whether you are authorized to use this function. In case you’re not, please contact your internal team CS Portal contact or Philips for support.

As a user with ‘Update Installed Product Information’-authorization, you can maintain the following IP parameters:

  • Custom IP Name
  • Room/Department
  • Customer Inventory Number

Update Single IP Details

  1. On the Product Details page click the “Add/Change IP Details” button.
  2. Enter/Update product details and click the “Save” button.

Update Multiple IP Details
From the Installed Product List View, you can update IPs in a list view.


  1. Click the “Update IP Info” button.
  2. Check the box for each IP you want to update.
  3. Update the parameters.
  4. Click the “Save” button.

You can select certain IPs (such as this example), or all IPs when you check to box next to the Installed Product header.

Update IP Details in Mass
If you have the same information to enter for many IPs, the best option is to use mass updates.


  1. Click the “Update IP Info” button.
  2. From the Installed Product List View check the box for each IP you want to                update.
  3. Click the “Mass Update” button.
  4. Enter the IP details and click the “Save” button.

Use filter or multi-selector to refine the IPs before you click the “Mass Update” button. In this example, the goal is to only update the iU22s’ Custom IP Name and Room/ Department.

By default, all modalities and locations are included.

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