Rethinking healthcare operations, together

What’s the secret to a great healthcare partnership that evolves and extends in value? It often comes down to shared purpose and a willingness to collaborate. Discover the path to partnership to see how we partnered with Mackenzie Health in Canada to make a real difference to healthcare operations.

Discover the path to partnership

Episode 1
The importance of operations

Discover the importance of operations, combining care with commerce and the recognizing the opportunity to innovate operationally.

Episode 2
How the partnership began

How the partnership started – risk and reward recognising, the importance of people.

Episode 3
Building teams, processes, and technology

The governance, planning, teams, process, and protocols.

Episode 4
Finetuning and implementation

Things take shape with plans for design & construction.

Episode 5
Operational intelligence in action

See the effects of operational intelligence and how it works day-to-day.

Episode 6
Unlocking clinical value

How this new model contributes to clinical improvements.

Episode 7
A growth mindset

Continuous learning and improvement is at the heart of operational intelligence. See how the course corrections played out. Discover how we are planning for the next phases and how data is driving our ongoing improvements.

Mackenzie Health. The first of its kind

A people powered approach to operations

Discover how the personal relationships and behaviours at MacKenzie Health have been as key to success as the latest technology.

Why this is just the start of a new way of thinking and working that can be used by other hospitals.

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Operational excellence in healthcare

Philips healthcare partners with you and brings a wealth of knowledge and years of expertise that can help you realize end-to-end operational excellence across your organization.

Philips healthcare services and solutions

We provide value at every step of the project lifecycle from planning and design, implementation, performance optimization, maximizing equipment uptime and ensuring that your systems are secure and up to date.

Rethinking healthcare operations, together

Discover the path to partnership

Episode 1 The importance of operations

Episode 2 How the partnership began

Episode 3 Building teams, processes, and technology

Episode 4 Finetuning and implementation

Episode 5 Operational intelligence in action

Episode 6 Unlocking clinical value

Episode 7 A growth mindset